amazon-connect
1 article tagged with amazon-connect
April 28, 2026
product updateAmazon Web Services
Amazon launches Quick desktop app with persistent context tracking across Google Workspace, Microsoft 365, Zoom, and Sal
Amazon has released a desktop version of its Quick AI assistant that integrates with Google Workspace, Microsoft 365, Zoom, and Salesforce, storing persistent context about user activities to automate tasks. The company also split Amazon Connect into four vertical-specific products: Connect Decisions, Connect Talent, Connect Health, and Connect Customer AI.