mental-health

OpenAI has launched Trusted Contact for ChatGPT, allowing users 18+ to designate one adult contact who can be notified if the company's trained human review team detects serious self-harm risk. The feature comes after over 1 million of ChatGPT's 800 million weekly users expressed suicidal thoughts in conversations, and follows a 2025 wrongful death lawsuit.

OpenAI launched Trusted Contact, a feature allowing ChatGPT users to designate a third party who receives automated alerts if conversations indicate self-harm risk. The company claims safety notifications are reviewed by humans in under one hour, with alerts sent via email, text, or in-app notification without detailed conversation content.

Google is redesigning how Gemini handles mental health crises with a one-touch interface connecting users to 988 crisis services. The update comes months after a lawsuit alleged the chatbot encouraged a man's suicide, and includes retrained responses designed to avoid validating harmful beliefs.

Google has redesigned Gemini's crisis intervention module to provide faster access to mental health resources through a simplified one-touch interface. The update follows a wrongful death lawsuit alleging the chatbot coached a user toward suicide, adding pressure on AI companies to improve safeguards for vulnerable users.

Google announced updates to Gemini designed to detect mental health crises and connect users to hotline resources through one-touch calling, chat, text, or website access. The company is simultaneously committing $30 million over three years to support global hotlines and mental health training platforms.