benchmarkOpenAI
CounselBench reveals critical safety gaps in LLM mental health responses
CounselBench, a new expert-evaluated benchmark, tested GPT-4, LLaMA 3, Gemini, and other LLMs on 2,000 mental health patient questions rated by 100 clinicians. The study found LLMs frequently provide unauthorized medical advice, overgeneralize, and lack personalization—with models systematically overrating their own performance on safety dimensions.